Delete PM Notifications

To delete the PM Notifications, first we need to set the PM notifications to status "Complete". We can achieve the same by following steps:

• Go to Transaction "IW28".
• Provide the necessary information on the initial screen
• A list of PM notifications based on the data provided earlier is displayed.
• Select the list of PM notifications which needs to be deleted and hit the button "Complete" (Flag with Black & White check mark) or CTRL+F9.

After setting the status as complete, now we would set the deletion flag for the same. This can be achieved using the transaction "IW27".

To delete the notifications, use the archiving transaction "SARA" and the object to be used is "PM_QMEL".

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Customer Relationship Management (CRM),

• Difference between EEWB and BDT



• Configurations for opening an external URL (like SAP.COM) from IC WebClient.



• Adding Web URL (like google.com, yahoo.com) in CRM UI



• Creation and Configuration of Business Partners



• Action Profiles in SAP-CRM
  
  
  
  

Difference between EEWB and BDT

Difference between EEWB and BDT

BDT, among other things, is used to add/delete/disable fields in the BP transaction only. It does not create new objects for the developer to play with. BDT as a separate unit in CRM (TCode BUPT) has several useful tools like BP events which are useful at times.



Whereas EEW can extend several transactions in CRM including BP and it extends the business object by creating several z-objects like an active BADi implementation, middleware objects like z-function modules which you can use for coding your custom logic.



But there's a lot in common for BDT and EEW - they both create the field groups, views, sections and screens when you enhance an object. You can use BDT to change titles such as tab name or section name after you have created the easy enhancement project for a particular object!

Configurations for opening an external URL (like SAP.COM) from IC WebClient.

Configurations to open an external url (like SAP.com) from IC WebClient

Web URL inside CRM IC Web BSP view can be launched using transaction launcher. Follow the steps below:

• First create URL ID using the path IMG->CRM->IC WebClient->Basic Functions->Transaction Launcher->Define URL's and Parameters
  
  Here by clicking on New Entries ,you need to create a URL ID, select 3rd radio button Non BSP URL and enter your web URL there. To keep it simple copy the existing URL ID SAP into your own with your web URL for ex ZSDN
• Now go back to Transaction Launcher and start the "Configure Transaction Launcher" Wizard
  
  In the Wizard when it prompts for Launch Transaction ID ,enter new transaction ID for ex ZTXID_SDN and click on 'continue ' and enter transaction class name for ZCL_TX_SDN
• In the next screen under 'Transaction launcher Type' select 'URL Transaction' ,and under details area select the URL ID you have created in step 1. i.e ZSDN.
  
  Complete the wizard.
• Now you need to map the URL transaction ID to Navigation Bar profile entries.
  
  For this go to 'Define Navigation Bar Profiles' under Basic Functions.
  
  Click on Define Entries ,enter the basic details and select 'Launch Trans' radio button and select the transaction id created in step 2 . i.e ZTXID_SDN
• Add the above create entry to your Navigation Bar profile
• Update IC Web Client profile with your Navigation bar profile
• Launch IC web and you would see Web URL Navigation bar entry under Navigation Bar.

Adding Web URL (like google.com, yahoo.com) in CRM UI

Web URL (E.g. Google, Yahoo, etc) in CRM UI can be launched using transaction launcher

Step1:

Step1a: Call Transaction SM30. Enter the View name: CRMV_IC_LTX_URL

Step1b:

URL ID: ZGOOGLE (any name starting with Z)

Description: Google

Request Method: Get

Click radio-button for Non-BSP URL

URL: http://www.google.com

Save the entry.

Step2:

Step2a:

Call transaction CRMC_UI_ACTIONWZ

Or

IMG path CRM -> UI Framework -> Technical Role Definition -> Configure Transaction Launcher

Step2b:

Launch Trans. ID : Zlaunch_google.(Any name starting with Z)

Component Set : ALL

Click on Continue.

Step2c:

· Description : launch google

· Class name : ZCL_CRM_LAUNCH_GOOGLE (Any class name starting with Z).

· Activate checkbox for ‘Stateful’ to show the URL in a new window.

· Be sure that the checkbox ‘Raise Veto’ is deactivated.

· Click on Continue

Step2d:

Choose URL Transaction (B) as transaction type

URL ID: ZGOOGLE created in the URL repository.

Continue

Step2e:

Skip screen for transaction parameters and activity clipboard by pressing ‘Continue’.

End the wizard and press ‘Complete’.

Step3:

Step3a:

Execute Transaction CRMC_UI_NBLINKS

Or

IMG path CRM -> UI Framework -> Technical Role Definition -> Define Navigation Bar Profile

Select ‘Define Logical Links’ at the dialog structure on the left by double-click.

Create a new logical link:

Logical Link ID: ZGOOGLE

Type: Launch Transaction

Target ID: EXECLTX

Parameter ZGOOGLE

Parameter Class: CL_CRM_UI_LTX_NAVBAR_PARAM

Title: Google

Description: Google

Save the changes.

Step3b:

Select ‘Define Direct Link Groups’

Create a new entry

Group ID : ZGOOGLE

Group Type : No Classification

Title : Google

Description : Google.

Step3c:

Select ‘Assign Links’ at the dialog structure on the left by double-click.

Create a new entry

Logical link ID : ZGOOGLE (Which has been defined in Define Logical Links)

Position : 10

Save the changes.

Add the link which was created in Define Logical Links.

Step3d:

· Select ‘Define Profile’

· Select profile corresponding to web UI

· Click ‘Assign Direct Link Groups’ at the dialog structure on the left

· Create a new entry

· Group ID : ZGOOGLE

· Position : 30 (any position).

Step4:

· Execute Transaction CRMC_UI_PROFILE or go to IMG path CRM -> Business Roles -> Define Business Role.

· Select business role ZWOOSALESPRO (the role which is assigned to user)

· Double-click on ‘Visible Direct Group Links’ at the dialog structure on the left.

· Click Visible Check Box corresponding to Group ID ZGOOGLE

Step5: In the Web UI the link appears as shown below.

Creation and Configuration of Business Partners

Introduction

This document is the Business Process Design of the Business Partner Master data for SAP CRM. It describes the interpretation of the SAP CRM object Business Partner (abbreviated BP).

Objectives

The aim of this document is to acquire all information needed for the customizing object BP in SAP CRM.

Business Partner

Defining Number Range

In this activity, you define number ranges for business partners.

The defined number ranges are assigned to groupings in the Define groupings and assign number ranges activity. Number ranges for business partners are valid throughout a client.

Procedure

1. Access the activity using one of the following navigation options:

1.

SAP CRM Role Menu	Defining Number Range for Org Business Partners
Transaction code	SPRO
IMG Path	Cross-Application Components à SAP Business Partner à Business Partner à Basic Settings à Number Ranges and Groupings à Define Number Ranges

2. Choose Change Intervals

3. Choose Insert Interval.

4. Enter the Interval ID and range

5. Select Check Box Ext if External Number range is required

6. Save your Entries

Result:

The Number ranges are defined as needed for different kinds of roles of Business Partner.

Defining Groupings

Use

Assign each business partner to a grouping when you create the business partner. This grouping determines the number range.

You cannot change this assignment at a later stage.

Procedure

1. To carry out the activity, choose one of the following navigation options:

SAP CRM	Defining Groupings
Transaction code	SPRO
IMG path	CRM à Cross-Application Components à SAP Business Partner à Business Partner à Basic Settings à Number Ranges and Groupings à Define Groupings and Assign Number Ranges

2. Choose New Entries.

3. Enter the grouping, short name, description, number range and select the check box External.

4. Save your entries.

Result:

All the Number Ranges defined are assigned to a group with a particular naming convention, which are used in Grouping Tab in Easy Access Screen of Business Partner.

Defining Business Partner Roles

Definition: Business Partner role

Rights and responsibilities that a business partner can have in various business transactions.

In this activity, you make the settings for the properties of business partner roles.

In the business partner dialog you can select from all of the business partner roles provided. If you only want to display certain business partner roles in the selection list, you can hide the other business partner roles.

You can replace the standard title of business partner roles with customer-defined names

Procedure

1. To carry out the activity, choose one of the following navigation options

SAP CRM	Defining Groupings
Transaction code	SPRO
IMG path	CRM à Cross-Application Components à SAP Business Partner à Business Partner à Basic Settings àBusiness Partner Roles à Properties of Business Partner Roles

2. Select New Entries.

3. Select the required Business Partner Role.

4. Set the indicator Hide if the business partner role is not to appear in the selection list.
5. Define the position where the business partner role is to appear in the selection list.
6. If you want to give the selected business partner role a different title to the standard title, enter the required Customer title under Title.
7. Save your Entries

The following roles will be used in SAP CRM:

Role Name Category (Person/Org/Group) Remarks

Employee	Person	Use of Standard role Employee
Contact person	Person	Use of SAP standard role contact person
Sold to Parry	Person/Organization	Use of SAP standard role sold-to party
Prospect	Person/Organization	Use of SAP standard role prospect
Ship to Party	Person/Organization	Use of SAP standard role Ship to Party
Bill to Party	Person/Organization	Use of SAP standard role Bill to Party
Retailer	Person/Organization	This role will be used to register the retailers.

Result.

All the Business Partner roles those the client wants to appear in the Easy access Screen are defined and all those that are unwanted are hidden.

The Business Partner Roles are named in accordance with the client’s requirement.

Creating a Business Partners

Procedure

1. Access the activity using one of the following navigation options:

SAP CRM Role Menu	Checking Business Partners
Transaction code	BP
SAP Menu	Master Data à Business Partner à Maintain Business Partner

2. Go To create Person

In the field display Role Choose sold to party and in Grouping Choose Customers Grouping

3. Enter all the required data, like Title, Name, Address and also the data as required the other tabs

4. Save the entriy.

5. Repeat the same for different roles.

Result.

Business Partners are created with required roles.